If you've done a Google search lately, you may have seen that the top page search results for just about any product you look for is taken by marketplaces like Amazon, Mercari, Ebay, Etsy, Ruby Lane etc. and sometimes multiple times. With that kind of placement, we wanted to capitalize on that advertising. We've also found that many doll collectors use Ebay as a #1 place to research the value of dolls, shop for new or used dolls for their collections, and search out supplies. We realize the other marketplaces are also areas where doll shopper go, but we found that Ebay is the best fit for us at this time.
Why are we on eBay?
We use eBay as an advertising method to reach new collectors and customers who may not otherwise have known about us.
Is Pricing Different on Ebay?
Transaction costs are 20% on eBay, so all our products are listed at full price. The only discount that is offered is if you bulk purchase the same item (no mix and match) so 5 of the same wig in the same color is an example where you would get a discount. Combined shipping does not auto calculate and is more because of eBay fees built in, so customers have to request adjusted shipping totals to get combined shipping discounts.
Is there any benefit to purchasing on Ebay?
Some are more comfortable purchasing from a marketplace than from individual websites, or it may be more convenient if you are always on eBay and have an account. This is up to the individual customer on their preferences.
Are the products you list on Ebay a liquidation?
No. All our products other than the CTB items are new items with no defect. We are not offloading or liquidating any of our products there. They are all listed at full price. We list on eBay for advertising exposure not to liquidate or discount our products.
Do you offer the same sales or promotions on eBay?
No. We don't run any sales or promotions on eBay. Because costs are high for transactions, it doesn't make sense to run added discounts or deep sale prices on that platform. The best deals and sales will always be directly on our website.
What are the benefits of purchasing direct versus eBay?
All our promotions and deals are exclusive to our website which means customers save the most in buying direct. Customers also can take advantage of our Loyalty Program which gives tiered benefits year round and Birthday Club for special discounts on your birthday. eBay listings only contain products that are in stock right now, so if you want to request a product that is out of stock or be notified on a restock you can submit a request on our website. As well new and up and coming items are announced only on our website. Customers can also take advantage of our Doll Forum for tutorials and information. Wholesale purchases are also only available through our website. Shipping costs are also lower and we have free shipping over $75. Services like hospital services and donation services are only available through our website. Not every product we sell is listed on eBay. There are things we create and sell that you can only purchase through our website.
Are you going to add more marketplaces in the future?
It is not our plan to run our business on a bunch of marketplaces in the future. We want to stay as independent as possible while growing our presence in the market.